Delivery charges (per trip) are calculated based on the following:
- S$501 and above, FREE for a single address.
- All orders S$500 and below, S$50 delivery fee per trip.
- Deliveries to different location(s) in the same order, a surcharge of S$30 per location.
- Carry the item/s to the upper floor, a surcharge of S$30 per floor.
- No Lift Access, a surcharge of S$30 per floor.
- For deliveries to Sentosa Island, an additional charge of S$30 per trip applies.
- Pre-order stocks will be delivered within 3 - 4 weeks once the items are ready.
You will be contacted in advance to arrange a delivery date. We will position the furniture as directed and remove all packaging materials unless you wish to keep them.
Please make sure all access points are cleared of obstacles and there is sufficient space for your purchased furniture before we deliver them. You should also ensure there is someone on your property to receive and sign for your purchased items.
Please take note that our delivery times are between 9.30am - 5pm, Monday - Friday only.
If no one is at home to receive the goods when our delivery team reaches your place, we will contact you to arrange a further delivery date. There will be an additional extra delivery charge incurred.
Please ensure the room is clear before we come. Our delivery crew will not shift or dismantle or dispose of your old furniture. If you need a disposal/removal service, there will be an additional fee of $300-600 per load required.
If we deliver incorrect or damaged goods, or in the event that you discover any defect in the goods for which you require remedy, you must report the defect within 7 days of the date you receive them, or as soon as possible thereafter by emailing us. Please keep the products purchased in a saleable condition and retain the original packaging in the condition it was provided.
For all orders, any changes made to the content of your order will have an impact on your delivery date. We may, therefore, be unable to deliver your goods on your confirmed delivery date should a change occur and if so, a new delivery date will be given.